Frequently Asked Questions

In order to create an account, all you have to do is click on the ‘Signup’ button located in the top right corner of the webpage (for desktop) on the top left corner of the webpage (for mobile) and then enter your details in the fields provided. Once you have done this, you will receive a confirmation email with a link. You should click on this link in order to verify your account. Once these simple steps have been completed, you’re good to go!

Well, it happens to the best of us, but it’s not the end of the world! The fastest way to reset your password is to click on the ‘Login’ button, located the ‘Forgot your password?’ link and then click on that. Once you have done this, you will receive an email from us which will take you to another page. Here you will be able to create a new password (preferably one you will remember!).

We’re always here to help!

We are currently accepting payment via Bitcoin (BTC) and Cashapp. Direct credit / debit cards are not accepted due to the vast number of fraud cases we have encountered in the past.

The good news is that you don’t have to wait at all! The deposit is credited to your account almost immediately, so you are ready to go as soon as you have topped up!

The minimum you can top-up is 10 USD. The minimum you can withdraw is 50 USD. Our daily withdrawal limit will be capped at 5,000 USD per customer.

Our aim is to process all withdrawals immediately. However, due to our large membership base we will only be able to process all withdrawals once per day. This is to ensure that all members get to withdraw up to the daily limits. Our batch processing timings are as follows:

9pm to 2am (Eastern Standard Time)

Please submit your request before 5pm for same day withdrawal processing.



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